Frequently Asked Questions
Everything you need to know about our authentic Kufiyas and service.
How long does international shipping take?
We ship worldwide from our workshop. Delivery typically takes 7 to 14 business days depending on your location and local customs processing times.
Are your products authentic and handmade?
Yes, every Hirbawi Kufiya is authentically crafted at the last remaining factory in Hebron. We use traditional weaving techniques to ensure premium quality and heritage.
What is your return policy?
We offer a 30-day return policy for unused items in their original packaging. Please contact our support team to initiate a return or exchange process.
How should I care for my Kufiya?
To preserve the delicate weave and vibrant colors, we recommend hand washing in cold water with mild detergent and air drying. Avoid machine washing and high heat.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
Do you offer wholesale opportunities?
Yes, we partner with retailers globally. Please reach out via our wholesale contact form with your business details to receive our current catalog and pricing.